Privacy Policy and Personal Data Protection
Camping La Porte d'Autan places great importance on the protection of your personal data and respect for your privacy. This policy aims to inform you about how we collect, use, and protect your personal data when you visit our website [https://www.laportedautan.fr](https://www.laportedautan.fr).
1. Data Controller
The person responsible for processing the personal data collected on the site is:
Company name: SARL Camping La Porte d'Autan
Legal representative: Jean-Louis BASCHOU
Postal address: 1 Rue Boris Vian, 11310 Saissac
Phone : 04 68 76 36 08
Contact email: contact@laportedautan.fr
2. Personal data collected and purposes
We collect and process personal data only for specific, explicit and legitimate purposes.
| Form / Service | Data collected | Purpose of the processing | Legal basis |
| Contact form | Title, last name, first name, email address, phone number, message | Responding to your requests for information or inquiries | Legitimate interest / Consent |
| Online booking module (CToutVert / Secureholiday) | Name, surname, postal address, email, telephone number, booking details, payment information | Booking management, invoicing, customer relationship management | Execution of a contract |
| Navigation & Audience Measurement | IP address, browsing data, technical identifiers | Traffic analysis and user experience improvement | Consent (Cookies) |
3. Data retention period
Your personal data is kept only for the period strictly necessary for the purposes for which it was collected:
Contact form data: Kept for the duration of the processing of your request, then archived for a maximum of 3 years from the last contact.
Booking and billing data: Kept for the duration of the contractual relationship, then archived for 10 years in accordance with legal and accounting obligations.
Audience measurement data and cookies: Stored for a maximum of 13 months.
4. Recipients of your data
Your personal data is primarily intended for the exclusive use of Camping La Porte d'Autan. It is never sold, rented or transferred to third parties for commercial purposes.
However, your data may be transmitted to technical subcontractors involved in providing our services:
Website host: SAS OVH (2 rue Kellermann, 59100 Roubaix, France)
Online booking system: CToutVert / Secureholiday
Technical service providers: Website developers and maintainers.
All our subcontractors are subject to strict confidentiality and GDPR compliance obligations.
5. Your rights regarding your data (User rights)
In accordance with applicable regulations (Articles 15 to 22 of the GDPR), you have the following rights regarding your personal data:
Right of access: You can obtain confirmation that data concerning you is being processed and obtain a copy of it.
Right of rectification: You can request the correction of inaccurate or incomplete data.
Right to erasure (“right to be forgotten”): You can request the deletion of your data within the limits provided by law.
Right to restriction of processing: You can request to temporarily freeze the use of some of your data.
Right to object: You may object at any time to the processing of your data for reasons relating to your particular situation.
Right to data portability: You can retrieve your data in a structured and machine-readable format to transmit it to another controller.
How to exercise your rights?
To exercise any of these rights, simply contact the data controller:
By email:
contact@laportedautan.frBy mail: Camping La Porte d'Autan – 1 Rue Boris Vian, 11310 Saissac
To protect your privacy, you may be asked to provide proof of identity if there is reasonable doubt about your identity.
6. Complaint to the CNIL
If, after contacting us, you believe that your rights are not being respected or that the processing of your data does not comply with data protection rules, you have the right to lodge a complaint with the French supervisory authority:
CNIL (National Commission for Information Technology and Civil Liberties)
Address: 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07
Website: https://www.cnil.fr/fr/plaintes
7. Cookie and Tracker Management
Our website uses cookies to ensure its proper functioning and to measure its audience.
Strictly necessary cookies: These cookies are essential for the operation of the website and cannot be disabled.
Audience measurement and third-party cookies (Google, maps, etc.): These cookies require your prior consent.
When you first visit our site, a cookie banner allows you to accept, refuse, or customize the placement of these trackers. You can change your choices at any time by clicking on the "Manage cookies" located at the bottom of each page of the site.
8. Changes to the Privacy Policy
Camping La Porte d'Autan reserves the right to modify this Privacy Policy at any time to comply with legal and regulatory changes. We encourage you to review it regularly.
Last updated: November 2026